Digital Twin Provider
About the Customer
This technology company specializes in developing and promoting BIM (Building Information Modeling) technology. They deliver BIM-based digital solutions to businesses across the construction sector Mexico.
Project Background
Alongside developing and promoting BIM technology, the company also built out skill training courses and offers online training services.
The Problem
Students and instructors felt the existing live-stream training lacked meaningful interaction. When a student hit a problem, the instructor couldn't jump onto the student's computer remotely to help sort it out.
Once training wrapped up, students had no way to keep practicing on their own. Instructors couldn't gauge how well students were picking things up, which led to lackluster training results.
The instructor team mixes both full-time and part-time teachers, making staff management and course coordination a real headache.
The Solution: DaDesktop Cloud Desktop
DaDesktop is built on more than 20 years of high-end IT training experience from its parent company. It's a cloud desktop product designed specifically for training, where every feature is built to meet real training needs.
Key features
Works in a browser: Students and instructors just pop open a web browser to begin. There's no software to install, and it runs smoothly on low-spec computers, helping cut down learning costs for students.
One-click clone: After the instructor configures the software and environment for a course, they can instantly replicate it across all student cloud desktops.
Remote help: The instructor can see every student's desktop in real time. When someone gets stuck, the instructor can take remote control of their computer and guide them through the fix right then and there.
Global data centers: Supports users from various countries and regions joining the same training session.
Flexible and dynamic: You can add or remove participants whenever you need, and adjust cloud desktop hardware specs on the fly.
Permission management: Administrators can easily set up instructor and student permissions for streamlined, centralized management.
Results
After adopting DaDesktop, both instructors and students shared very positive feedback. Setting up courses and joining training sessions became a noticeably smoother experience for everyone involved.
The one-click clone feature saves instructors and support staff an enormous amount of time. Set it up once, then reuse it across many training sessions. Instructors can now focus their energy on crafting better courses, teaching, and answering questions.
The recording feature and data analytics help instructors get a clearer picture of how students are learning. This provides them with valuable insights for enhancing courses and refining their teaching methods.
Course satisfaction rates climbed to 95% after switching over to DaDesktop for training.