Digital Twin Provider
About the Customer
This tech company is all about developing and pushing BIM (Building Information Modeling) technology forward. They deliver BIM-powered digital solutions to businesses across the construction sector.
Project Background
Alongside creating and promoting BIM tech, the company also built out skill training courses and runs online training services.
The Problem
Both students and instructors felt the live-stream training was way too passive. Whenever a student hit a snag, the instructor couldn’t jump onto their machine remotely to help sort it out.
Once training wrapped up, students were left with zero options to practice solo. Instructors had no window into how well participants were actually picking things up, which led to pretty underwhelming results.
The instructor pool mixes full-time and part-time teachers, which makes wrangling staff and organizing courses a real headache.
The Solution: DaDesktop Cloud Desktop
DaDesktop draws on more than 20 years of high-end IT training know‑how from its parent company. It’s a cloud desktop built specifically for training—every feature is designed around what training scenarios actually need.
Key features
Works in a browser: Students and instructors just fire up a web browser to dive in. No software to install. Runs smoothly even on humble hardware, helping cut down learning costs for students.
One-click clone: Once the instructor has set up the software and environment for a session, they can instantly duplicate it across every student cloud desktop.
Remote help: The instructor can peek at every student’s desktop. When trouble pops up, they can take remote control and guide the learner in real time.
Global data centers: Lets participants from different countries and regions join the same training session without a hitch.
Flexible and dynamic: Add or drop attendees anytime, and tweak cloud desktop hardware specs on the fly.
Permission management: Administrators can effortlessly set up instructor and student roles for all‑in‑one management.
Results
After rolling out DaDesktop, feedback from both instructors and students has been extremely positive. Preparing courses and jumping into training sessions became a much smoother experience for everyone involved.
The one-click clone feature saves instructors and support crews a mountain of time. Configure once, then reuse across countless sessions. Instructors can now zero in on building richer courses, teaching, and fielding questions.
The recording capability and data analytics give instructors real insight into how students are learning. That intel helps them polish courses and fine‑tune their teaching approach.
Course satisfaction rates climbed to 95% after the move to DaDesktop for training.